Product Features
Customers
A smart service management system ensures quick issue resolution, reliable support, and a hassle-free customer experience.
Real-time Tracking
Monitor your service requests and order status instantly
Order History
Access your complete order history and invoices
Warranty Management
Check and renew your warranty coverage easily
Easy Payments
Secure payment processing and transaction history
Self-Help Center
Get instant help with our AI-powered chatbot
Revolutionizing After-Sales Service
In today's competitive market, exceptional after-sales service is crucial for brand loyalty and customer retention. FraMaSaaS AI's platform empowers brands to:
Expand geographical coverage through strategic franchise networks
Leverage AI for predictive maintenance and service optimization
Ensure consistent service quality across all locations
Reduce response time and improve customer satisfaction
AI-Powered Service Excellence
Generative AI Integration
Automated service diagnostics and intelligent solution recommendations
Predictive Analytics
Anticipate service needs and optimize resource allocation
Real-time Insights
Monitor and improve service performance across franchises
Mother Company
Standardized Service Quality
Maintain consistent brand experience across all franchises.
Real-Time Business Insights
Monitor franchise performance with AI-powered analytics.
Optimized Resource Utilization
Automate workflows for increased efficiency.
Scalable Growth Strategy
Expand seamlessly with an integrated franchise ecosystem.
Improved Compliance & Reporting
Ensure regulatory adherence with automated tracking.
Franchisee
Effortless Operations
AI-driven tools streamline service requests and inventory.
Increased Profitability
Optimize service allocation and maximize revenue potential
Seamless Customer Management
Elevate customer experience with predictive service.
Smart Inventory & Sales Tracking
Never run out of stock with real-time insights.
Enhanced Visibility & Control
Gain full operational transparency in one dashboard.
Customer
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Instant Support & Resolutions
Maintain consistent brand experience across all franchises.
Seamless Service Tracking
Stay informed with real-time updates on service requests.
Personalized Offers & Benefits
AI-driven recommendations based on preferences.
Convenient Self-Service Options
Book, track, and manage requests anytime, anywhere.
Faster Turnaround Time
Enjoy quicker service resolutions with predictive analytics.
BRANDS
A smart franchisee management system boosts efficiency, transparency, and growth for brands.
Centralized Dashboard
Real-time franchise performance monitoring
Franchise
A smart franchiser management system empowers brands with real-time insights, seamless operations, and better franchise oversight for sustained growth.
Performance Dashboard
Gain a real-time overview of your franchise performance, key metrics, and financial insights.
Engineer Management
Assign, track, and manage service engineers, their performance, attendance, and efficiency.
Inventory Tracking
Monitor spare parts sales, track inventory, and manage stock availability seamlessly.
Service Allocation
Handle customer service requests efficiently with automated service allocation preferences.
Financial Insights
Share your feature information here to attract new clients.
Dispute Resolution
Resolve customer disputes, claims, and handle return processes with quality certification.
Quotation Management
Create and track B2B quotations, proforma invoices, and extended warranty sales.
Customer Engagement
Maintain customer profiles, track service history, and manage inquiries for better engagement.
Business Benefits
In today's competitive market, exceptional after-sales service is crucial for brand loyalty and customer retention. FraMaSaaS AI's platform empowers brands to:
A Brand Owner?
Optimize, Scale, and Lead – AI-powered franchise operations at your fingertips.
Multi Franchisee
Run Your Franchise Smarter – AI-driven tools for seamless service management.
Customer
Effortless After-Sales Service – Get instant support and personalized solutions.